How to Fix Netflix Error Code M7111-1931-404? [Solved]

You may experience different types of problems like error code M7111-1931-404 when using your computer, TV, or mobile device to watch Netflix. You need to take other steps to get rid of this error code and bring the situation back to normal. Laptop Funda will provide you with some reasons and solutions to this issue.

Basic Causes of Netflix Error Code: M7111-1931-404


After looking into the issue by analyzing various user reports, we found a variety of scenarios that lead to this question. Below is a list of possible guilty persons which could trigger the error code M7111-1931-404:

  • VeeHD Browser extension is interfering with the streaming – In Chrome, there’s a certain extension known to cause problems with Netflix’s streaming service. If you have the VeeHD extension, the fix might be as simple as uninstalling it.
  • Adblock is preventing the browser from fetching content – A lot of users encountering this particular error have reported that the issue was fixed after they removed the Adblock extension from their computer.
  • Sideloaded extension is creating issues – There are several Netflix extensions (that can only be sideloaded) which are no longer working after a recent update.
  • Netflix servers are down in your area – This particular issue can also occur due to a technical problem encountered by a Netflix server used in your area.

When you are trying to see a Netflix show, the following fixes that help when you see the M7111-1931-404 Error Code. Below is a collection of methods other users have used to solve the problem in a similar situation. Follow the approaches to the best results (only those that apply) until the situation has an effective remedy.


Method 1: Remove the VeeHD Extension

As some users have discovered the VeeHD (now called VeeHD Enhanced) is known to conflict with Netflix. If you have this extension, this is most likely the reason why you are receiving the M7111-1931-404 error code when you’re trying to watch the show.

Luckily, in this case, the fix is as easy as removing the extension from your Chrome browser. Here’s what you need to do:

  1. In Google Chrome, type “chrome://extensions/” in the navigation bar at the top and hit Enter.
  2. Scroll down through the list of extensions and click the Remove button associated with VeeHD Enhanced.
  3. Then, click Yes at the next prompt to confirm the uninstallation of the VeeHD Enhanced extension.
  4. Restart your Google Chrome browser and see if the issue has been resolved.

If you’re still encountering the same error message, move down to the next method below.

Method 2: Disable AdBlock

Another potential culprit that might be causing the M7111-1931-404 error is an ad-blocking extension like AdBlock or AdBlock Plus. Several users in a similar situation have reported that the issue was fixed after they disabled or installed their ad blocking extensions.

If you’re very fond of using Adblock, you don’t have to remove it completely. It’s enough to disable the extension before you plan on watching a Netflix show.


Method 3: Disable sideloaded Netflix extension

There are a lot of extensions for Netflix that can only be sideloaded. But one of the most popular ones is this one (here) – an extension that forces Netflix to play the video at 1080p with 5.1 sound.

Keep in mind that some of these extensions that you can sideload are considered to be policy violations by Netflix. Even more, a recent Netflix update has broken the vast majority of Netflix extensions that could be sideloaded. If you have the extension mentioned above or a similar one, you’ll need to remove it in order to fix Netflix.

Several users in a similar situation have reported that the issue was fixed after they removed the sideloaded extension and restarted Google Chrome. You should do the same. Here’s a quick guide on doing this:

  1. In Google Chrome, type “chrome://extensions/” in the navigation bar at the top and hit Enter.
  2. Scroll down through the list of extensions and click the Remove button associated with the extension that you previously sideloaded.
  3. Then, click Yes at the next prompt to confirm the uninstallation of the sideloaded extension.

Uninstalling a Sideloaded Chrome Extension

Restore ISP’s Default Settings

The next and the last method that we would suggest is again for the iOS users. Restoring the default settings can help in getting rid of the error if it is caused due to the settings change of the ISP. Here is what you can do to change the default settings of Internet Service Provider.

  • Firstly if you have made changes and customized the connection settings of the device on which you are streaming Netflix, then restore the default settings of your ISP.
  • If you have customized the streaming device to the DNS setting, then reset it so that it acquires the DNS automatically.
  • Try to disconnect your device from Virtual Private Network. If you are connected to such a network, then disable it and try connecting directly with a home network.
  • And lastly, if any of these steps seems confusing and difficult, then you can reach out to the manufacturer of the device. Expert support or professional help is always welcome.

Guys, this was all about the M7111-1931-404 error of Netflix. Apart from this, there are yet many other issues like M7111-1309 Netflix error, you can give these methods a try. We hope this article was helpful.

So that marks the end of our article. If you are having any difficulty or queries or doubts regarding any of the methods mentioned above. Feel free to mention them in the Comments Section below. I’ll be more than happy to help you with it. Now you don’t have to search anymore ‘How to solve M7111-1931-404 Netflix error’ on the Internet.


If you are using the Netflix android application, you can also simply clear the Data and Cache by going into the App info.

Step 2: Now click on Sign In option. And then enter your Netflix username and password.

Step 3: After signing in, try streaming your content again.

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